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SmartPanel · Privacy

Privacy Policy

Your privacy matters to us. This policy explains what information SmartPanel may collect, how it is used, and the choices available to you when using our platform.

1. Information We Collect

Depending on how you use SmartPanel, we may collect information such as your name, email address, account details, order information, payment-related details, IP address, device information and support communications.

2. How We Use Your Information

  • To create and manage your SmartPanel account.
  • To process orders and provide requested services.
  • To provide customer support and resolve issues.
  • To improve platform performance, security and user experience.
  • To communicate important account, service or policy updates.

3. Payments

Payment transactions may be handled through third-party payment providers. SmartPanel does not need to store complete card, banking or other sensitive payment credentials when those details are processed directly by the relevant payment provider.

4. Cookies & Similar Technologies

SmartPanel may use cookies or similar technologies to maintain sessions, remember preferences, understand usage and help protect the platform from abuse.

5. Information Sharing

We do not sell your personal information. Information may be shared with trusted service providers when necessary to operate the platform, process payments, provide support, maintain security or comply with applicable law.

6. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, misuse, alteration or disclosure. However, no internet-based service can guarantee absolute security.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain records, resolve disputes, enforce agreements and meet applicable legal or operational requirements.

8. Your Choices

You may contact us regarding your account information, privacy questions or requests concerning your personal data. Some information may need to be retained where required for security, legal or legitimate business purposes.

9. Third-Party Services

SmartPanel may integrate with third-party services or websites. Their privacy practices are governed by their own policies, and we recommend reviewing those policies before providing information directly to them.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be reflected on this page, and continued use of the platform after an update may constitute acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact the SmartPanel support team.

support@smartpanel.in

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